
'People calling 999 say they're going to kill me'
Lily Lambert, a call handler at South Central Ambulance Service, receives abuse every day.
BBC News
The South Central Ambulance Service NHS Foundation Trust (SCAS) is the ambulance service for the counties of Berkshire, Buckinghamshire, Oxfordshire and most of Hampshire. It is a foundation trust of the National Health Service, and one of ten NHS ambulance trusts in England. As of August 2022, SCAS is currently rated Inadequate by the CQC following multiple failings within the trust. SCAS is the only Ambulance Service in England to have received this rating.
Lily Lambert, a call handler at South Central Ambulance Service, receives abuse every day.