Pontins discriminated against travellers with list of 'undesirable' Irish surnames
Published
The company instructed call centre staff to listen for Irish accents and then decline or cancel their bookings.
Full ArticlePublished
The company instructed call centre staff to listen for Irish accents and then decline or cancel their bookings.
Full Articleontins was found to have instructed staff to decline or cancel bookings made by people suspected of being Irish Travellers.
The chairwoman of the EHRC said its 'business practices demonstrated shocking overt race discrimination towards Irish Travellers..
Pontins discriminated against Travellers by drawing up a list of "undesirable" Irish surnames, the Equality and Human Rights..