Ofcom bans mid-contract phone and broadband price rises linked to inflation
Published
UK regulator says providers must ‘transparently’ tell customers upfront about any increase included in their contract
Full ArticlePublished
UK regulator says providers must ‘transparently’ tell customers upfront about any increase included in their contract
Full ArticleTelecoms regulator Ofcom has expressed concern that the old practice left customers dealing with financial uncertainty.
It will be changing from inflation-linked mid contract price rises to increases that are set in "pounds and pence” after Ofcom..