Christmas presents still sitting at USPS weeks after mailing

AND KEVIN HERN HAVE ALL SAIDTHEY WILL NOT CERTIFY TOMORROW'SCOUNT.IT'S BEEN MORE THAN A WEEKSINCE CHRISTMASBUT SOME SAY- THE PRESENTSTHEY MAILED- STILL HAVEN'T MADEIT TO THEIR RECIPIENTS!2 WORKS FOR YOU'S PROBLEMSOLVER ERIN CONRAD SHARES ONEWOMAN'S STORY..AND WHAT THE US POSTAL SERVICEIS DOING ABOUT THE PROBLEM.INTRO:A TULSA WOMAN IS FRUSTRATED SHESAYS HER CHRISTMAS PACKAGES ARESTUCK AT THE POST OFFICE....AND NOW SHE'S TRYING TO FIGUREOUT WHY...----SOTPAM MASSEY, PACKAGES HAVEN'TSHIPPED3:40