Amazon’s E-Book Policy , Sparks Author Protest .
Authors claim that the Kindle return policy that allows readers to "cancel an accidental book order within seven days" equates to stealing.
Self-published authors are reporting that refunds can sometimes leave their accounts in the red.
It really rattled me.
You think, 'Can I still make a living if this continues?'
And that's very disheartening, Lisa Kessler, Paranormal Romance Author, via NPR News.
One author recently tweeted that, "Amazon is NOT a library.
When you read and return a book it COSTS the author." .
Reading it and making me think that I've made an income and then that income being taken away from me, that feels like stealing, Eva Creel, Fantasy Writer, via NPR News.
Some authors question why policies for digital books are different from other digital products.
I don't really understand why digital movies and digital music aren't returnable, but digital books you have a whole week to read that book and return, Lisa Kessler, Paranormal Romance Author, via NPR News.
That doesn't make sense to me.
It's still a digital product, Lisa Kessler, Paranormal Romance Author, via NPR News.
An Amazon spokesperson responded to the controversy.
Amazon aims to provide the best possible experience for customers and authors.
, Amazon Spokesperson, via NPR News.
We have policies and mechanisms in place to prevent our e-books returns policy from being abused.
, Amazon Spokesperson, via NPR News.
We're always listening to feedback and we investigate any concerns we receive, Amazon Spokesperson, via NPR News.
Some authors expressed hope that once readers understand how the policy affects authors, readers will be more mindful.
The best thing to come out of this big scandal is that readers have writer's backs, and that means the world to writers, Lisa Kessler, Paranormal Romance Author, via NPR News
