A global Microsoft outage has led to severe disruptions at Bengaluru's Kempegowda International Airport, impacting 90% of flights from Terminal 1.
With IndiGo and other airlines struggling to manage the fallout, passengers faced a harrowing experience.
Manual check-ins and handwritten boarding passes became the norm as the situation continued into the night.
Delhi airport also felt the ripple effects of the IT failure.
Civil Aviation Minister Rammohan Naidu assures that authorities are working hard to minimize the impact and provide support.
Watch the full report to understand the chaos and the ongoing response.
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