Mercedes‑Benz is further leveraging the power of artificial intelligence (AI) to expand its MBUX Voice Assistant capabilities with a new general knowledge function[1].
Using AI, it can now provide up‑to‑date answers to knowledge-based questions by initiating a Microsoft Bing search.
It then creates natural language responses using ChatGPT through Microsoft Azure OpenAI Service.
Last year, Mercedes‑Benz was one of the first automakers to introduce ChatGPT as a US-beta program and is now bringing this functionality into series-production vehicles for the first time.
With this feature in the car, users can ask all kinds of general knowledge questions – from pop culture to geography, science, health, and history – and freely converse about the chosen topic to get more information.
The intelligent system is also ‘context-aware’.
This means it can respond to follow-up requests for additional information, even if the speaker uses vague words.
For example, the question could be: “How many Grammy awards has a certain artist won?” After receiving the answer, the user could add: “When was the first?” and the system would respond correctly as it already understands the background.
Customers can still use the MBUX Voice Assistant to ask queries covering lots of everyday topics, such as the weather, stocks and shares, news reports, and sports results.