Storm Arwen: Up your game, energy firms told
Published
BBC Local News: Lancashire -- Firms were not prepared for last year's Storm Arwen which left thousands without power, says Ofgem.
Full ArticlePublished
BBC Local News: Lancashire -- Firms were not prepared for last year's Storm Arwen which left thousands without power, says Ofgem.
Full ArticleOfgem's review of how firms reacted to the damage to the network has revealed some customers received “unacceptable service”
Three network operators - Northern Powergrid, Scottish and Southern Electricity Networks and Electricity North West - have agreed..
BBC Local News: Manchester -- The regulator says firms must do better to prevent power cuts and get people back on supply quicker.